Question 1

What is GIG?

Accepted Answer

GIG is a platform that allows users to earn in-app points, called GIG Points, by completing various quests or gigs. These GIG Points can be redeemed for rewards such as free data or airtime load.

Question 2

How do I sign up?

Accepted Answer

Ensure you have a telco SIM card. Visit the GIG website and click Sign Up. Enter your mobile number and verify with the SMS code you receive.

Question 3

How do I complete quests?

Accepted Answer

After logging in, the home page shows available quests. Select a quest, follow the steps to complete it, and GIG Points will be credited to your account.

Question 4

How do I redeem rewards?

Accepted Answer

Log in and view your balance on your profile. Visit the Rewards section, select a reward, click Claim Now, and follow the instructions.

Question 5

What types of AI training data can GIG provide?

Accepted Answer

We provide end-to-end data collection, annotation, labelling, RLHF feedback, and embodied AI data. Our services cover text, image, audio, video, and multi-modal data types across multiple languages and domains.

Question 6

How do you ensure data quality?

Accepted Answer

We use a multi-tier quality assurance process including automated validation, peer review, and expert auditing. Our telco-verified workforce ensures real human contributors with 99.5% accuracy.

Question 7

How large is your contributor network?

Accepted Answer

We have access to 180M+ telco subscribers and 800K+ active data contributors across the Philippines and South Africa, with the ability to scale to new markets.

Question 8

What does embodied AI data collection involve?

Accepted Answer

We operate dedicated facilities equipped for robotics data capture including object manipulation, motion capture, and multi-sensor recording. Our trained contributors perform real-world tasks to generate training data for robotic systems.

Question 9

How does GIG's user acquisition work?

Accepted Answer

We run quest-based campaigns where verified users complete actions like app installs, sign-ups, or social engagement. Because tasks are incentivised with real rewards, we drive authentic, high-intent conversions at 56% lower CPA.

Question 10

How do you prevent fraud and ensure install quality?

Accepted Answer

Every user on our platform is telco-verified with carrier-level identity checks. We also track post-install retention and engagement to ensure quality beyond the initial conversion.

Question 11

What kind of CPA can I expect?

Accepted Answer

Clients typically see 56% lower cost-per-acquisition compared to traditional channels. Exact CPA varies by vertical and target action, but our reward-driven model consistently outperforms paid social and programmatic display.

Question 12

What reporting and attribution do you provide?

Accepted Answer

You get a real-time dashboard with conversion tracking, attribution data, and retention metrics. We integrate with major MMPs like AppsFlyer, Adjust, and Branch for seamless attribution.

Frequently Asked Questions

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Still Have Questions?

Frequently Asked Questions

General

What is GIG?

What do I do when I sign up?

How do I sign up?

Who can sign up for GIG?

Earn

How do I complete quests?

Is there a limit to how many GIG points I can earn?

Can I transfer my GIG points to another user?

Redeem

How do I redeem rewards?

Help

What should I do if I encounter issues?

What if I didn't receive the verification code?

Can I change my mobile number after registration?